Origami Bloom Privacy Policy

Document date: 2026-10-24

Origami Bloom is an origami learning app for general users, provided by Hainan Talent Bridge Technology Co., Ltd. (“we”, “us” or “our”). This policy explains how information is handled when you use the Origami Bloom iOS app and contact app support. Children may use it with a guardian's guidance.

Privacy overview

The sections below explain this processing and your choices. This overview does not replace the full policy.

Service provider and contact details

Hainan Talent Bridge Technology Co., Ltd.
220, 1/F, HQ of the West Coast Internet Information Industrial Park, Fuxing City, No. 9, Zhongshao Street, Xiuying District
Haikou, HAINAN 570312, China mainland
Telephone: +86 170 9118 8107
General contact: contact@aelory.com
Privacy and app support: support@aelory.com

For privacy requests, include “Origami Bloom privacy request” in the email subject so we can distinguish your issue from requests about other apps.

Information processed on the device

The app stores locally the identifiers of favorited models, your selected language or follow-system setting, the haptic feedback switch, and background and paper style options to retain your preferences. It reads the system language settings to match the interface language when you choose “Follow system”.

Searches, playback and view interactions are processed on the device. Downloaded step previews are cached locally. These actions are not uploaded as search history, learning records or behavioral analytics.

Changing language keeps the current position. Returning within one minute restores the paused position; after one minute the course resets. Local state does not sync or migrate to another device. Restoring Apple purchases does not restore local records.

We do not require your name, date of birth, email address or precise location for learning. The current app does not use microphone, camera, contacts or photo library permissions and does not record or upload audio, photos or videos.

Content and network connections

The app requests course lists and visible covers from our Hostinger-hosted service and Cloudflare storage/CDN. Lists and covers are reused when unchanged; animation data is downloaded when you open a course. These services receive the IP address, requested resource and request time needed to deliver content and maintain security. We do not upload searches, favorites or playback history as analytics, and the local device-ownership marker is never sent to these services.

App downloads, updates, purchases and purchase restoration use services provided by Apple. Under Apple's rules, those services may process account, transaction, device and necessary network technical information. When you voluntarily visit external links or contact support by email, the relevant browser, platform or email service is also used.

These platform activities do not mean that we receive all your Apple account information or device backups. Those services' independent information processing is governed by their own privacy notices.

Purchase information

Apple handles App Store purchases and payments. The app uses product identifiers, prices, pending-confirmation status, and platform-verified purchase, restoration or revocation status to determine whether to open paid content. It does not ask you to submit payment card numbers or Apple account passwords to us, or create a separate user payment account.

We do not send your transaction details through Origami Bloom to a purchase-verification server of our own. See the Apple Privacy Policy for Apple's processing of account, purchase and payment information. If you voluntarily contact support about an order, we also receive the order-related information you choose to provide.

Support emails

When you voluntarily contact support, we receive your email address, message, and any device details, app version, issue description or attachments you provide. We use this information to answer requests, troubleshoot, address privacy or purchase-access issues and fulfill applicable obligations, not for targeted advertising or user profiling.

Where applicable law requires an explicit basis for processing, we process information on applicable grounds such as processing necessary to provide the service or purchase support you request, legitimate interests in protecting service security, and compliance with legal obligations. When relying on legitimate interests, your rights and reasonable expectations must also be considered; if processing legally requires your consent, we will obtain it first.

Only authorized staff responsible for handling requests may access support emails. Providers of hosting and sending/receiving services for the shared support mailbox, including the current Hostinger email service, process necessary information for email delivery, storage and service security.

Please send only information needed to resolve the issue. Usually this means the device model, iOS version, app version, model and step names, and an issue description. Please do not voluntarily send passwords, payment card details, identity documents, children's names or other unnecessary personal information. If an attachment includes unrelated information, we recommend obscuring it before sending.

Information sharing and cross-border processing

Information is used as necessary to deliver course resources, handle purchases and support, maintain security and fulfill applicable obligations. We do not sell personal information or provide it to advertising or behavioral analytics services.

Apple's processing for its platform services follows its own rules. Our authorized staff and email service providers may process support information outside your country or region; cross-border processing must still meet applicable data protection requirements. We take reasonable technical and organizational measures and restrict staff access to what is actually needed for their work.

Retention and deletion

Local favorites and settings remain on the device until you change them, delete the app or clear the relevant data, and are subject to the device's and operating system's normal operation. The current page's playback and interaction states are not retained as a cloud learning record.

Local content, favorites, settings and playback records do not migrate to another device. A device-only ownership check resets transferred state when detected; normal updates on the same device retain it. Clearing the content cache keeps favorites, settings and Apple purchase rights; missing course data is downloaded only when needed.

Apple retains purchase records under its own rules. We cannot directly delete records independently held by Apple. Support emails are retained only for the period needed to respond to and resolve requests, maintain service security, handle disputes and fulfill applicable obligations.

Your choices and privacy requests

You can change favorites, language, styles and other settings in the app, and remove the relevant local data by deleting the app. This version has no Origami Bloom user accounts, so no separate app account closure is needed. Deleting local data does not delete Apple's purchase records or refund a purchase.

You can contact us to ask about information we hold and, under applicable law, request access, correction, deletion, restriction of processing, objection to processing, a portable copy of data or withdrawal of consent. Specific rights and conditions may vary by region; you may also complain to a competent data protection authority. We will respond within the time limits set by applicable law. Withdrawing consent does not affect lawful processing before withdrawal or exclude information that must continue to be retained by law.

We may request reasonably necessary information to verify the requester and their authority, but will not request unrelated information for verification. As the app has no user accounts and does not upload local favorites or learning state, we generally cannot retrieve these local records from a server.

Children's use

Children may use the origami learning features with a guardian's guidance. The app does not create profiles for children, require them to submit names, dates of birth, contact details or audio recordings, or provide user chat, public profiles or content uploads.

Guardians should manage children's purchases and external communications. If a child has sent unnecessary personal information to support, a guardian may contact support@aelory.com to request deletion or cessation of processing to the extent required and permitted by applicable law.

Policy changes

If app features or information processing change, we will update this policy and its document date. For changes materially affecting personal information processing, before using the new processing approach we will provide notices required by applicable law and obtain the relevant consent where needed.

For privacy questions, contact support@aelory.com. See also the Origami Bloom Terms of Use and Help and Support.